Provides quality member services and leadership in the areas of education, communications, professional standards and certification

Membership - maintained membership database and communicated with members on a regular basis regarding accreditation, certification, and training opportunities. Publish bi-monthly educational journal and membership directory for members of the organization. national institute conference and audio conferences - offers the opportunity for members to gather and discuss new development in the industry and share ideas for improvements. accreditation/certification - provide certification for professionals and technicians involved in patient account management. Accredit patient account managment providers.