The american ambulance association promotes healthcare policies that ensure excellence in the ambulance services industry and provides research, education and communication programs to enable members to effectively address the needs of the communities they serve. Aaa represents ambulance services across the united states that participate in serving more than 95% of the urban u. S. Population with emergency and non-emergency care and transportation services.

Community service programs include working to set fee schedules under medicare for ambulance services, development of a model medicare compliance manual, and monitoring legislation and regulatory issues that affect the coverage, reimbursement or provision of ambulance services. various conferences and seminars were held throughout the year for networking opportunities and to provide timely, helpful and meaningful education to the program participants.