To provide dispute resolution services to the people of fresno, kern, tulare and solano counties using competent, well trained staff and volunteers; create awareness of appropriate dispute resolution through community outreach; foster a culture of dispute resolution; and provide skills training in conflict resolution.

The bbb foundation provides dispute resolution services to over 19,900 people and information and/or referrals to over 50,000 people in fresno, kern, tulare and solano counties.